Counsellor profile
Carmen Matthews , BACP
Counsellor - Relationships and Family concerns
Continue with CarmenAbout
- Client-centred work
- Cognitive behavioural
- Solution-focused
About Carmen
Carmen Matthews is a counsellor registered with the British Association for Counselling and Psychotherapy (BACP) and has three years of professional experience. She works with people facing stress, anxiety, relationship strain, family concerns, trauma and abuse, grief, low self-esteem, depression, career questions and coping with life changes.
Carmen believes clients know their own stories and brings a straightforward, respectful approach. She helps people name what feels hard and identifies practical steps they can try between sessions. Conversations are focused and paced to what feels manageable for each person.
Her work includes attention to attachment and abandonment issues, blended family concerns, communication problems and fatherhood issues. She also supports people dealing with substance use, domestic violence history, dissociation and body image worries. Carmen explains options clearly so people can choose what fits their situation.
Sessions often combine short-term goal work with space to look at deeper patterns. Carmen uses a mix of client-centred listening, cognitive behavioural techniques to shift unhelpful thoughts, and psychodynamic ideas to consider past influences on current feelings. Solution-focused tools are used to set practical next steps.
People who come to her tend to be adults sorting through family-related stress or wanting clearer ways to handle relationships and daily pressures. To start, readers should confirm session formats and scheduling details before booking.
How sessions work
How her approaches work in online sessions
Client-Centred Therapy focuses on listening and reflecting what matters most to the person. It helps people feel understood and clarifies personal goals and values.Cognitive Behavioural Therapy (CBT) looks at patterns of thinking and behaviour that keep problems going. It offers practical techniques to test unhelpful thoughts and build different habits, which can be useful for anxiety, low mood and stress.
Psychodynamic ideas bring attention to past relationships and repeated patterns. This can help explain why certain feelings or behaviours keep returning and give material to work through over time.
Choosing the right mix of approaches is part of the work. Carmen will discuss goals, preferences and what feels most useful, and then try a collaborative plan. Adjustments can be made as sessions progress so the method fits the person rather than the other way around.
The biography does not list specific session formats, so confirm options before booking. Many people find online sessions helpful because they fit around work and caregiving, can make it easier to keep appointments, and allow for shorter check-ins when needed. Registered or accredited professionals often adapt exercises and homework so they can be practised between sessions and fit everyday life.
Areas of focus
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
3+ years
Listed in
United Kingdom
Languages
English
Questions
Frequently asked questions
What kinds of problems does she help with?
She works with stress and anxiety, relationship and family concerns, trauma and abuse, grief, self-esteem and depression, plus career and life change issues.
How would she describe her therapy style?
Her style is direct and collaborative. She combines listening with practical steps and helps people try small changes between sessions.
How much clinical experience does she have?
She has three years of professional experience working with adults on family and relationship matters and related concerns.
What are her credentials and where is she based?
She is registered with the British Association for Counselling and Psychotherapy (BACP) and practices in the United Kingdom.
Does she run sessions in other languages or accept international clients?
Sessions are offered in English. She does not accept international clients at this time.
What session formats are available?
Please confirm current session options before booking, as the biography does not specify which formats are offered.
How are sessions paid for and what does it cost?
Cost varies with location and sessions use a subscription that can be cancelled at any time.
How do I begin if I want to work with her?
Select the See online therapy options button, complete the short matching questionnaire and then schedule a first session.
Details come from information the counsellor supplied to BetterHelp. A registration can be checked with the body that issued it.
Online talk therapy is not emergency care. If anyone is in danger, use the crisis numbers.