Counsellor profile
Charlotte O'Neill, BACP
Counsellor - Family and parenting focus
Continue with CharlotteAbout
- Client-Centred approach
- Solution-Focused work
- Existential themes
About Charlotte
Charlotte O'Neill is a counsellor and a member of the British Association for Counselling and Psychotherapy (BACP) with three years' experience. She sees adults in the United Kingdom and talks with people about stress, anxiety, self-esteem, career concerns, depression, relationship worries, family matters, grief, trauma and intimacy-related issues. Sessions are offered in English and she does not accept international clients.
Charlotte uses approaches drawn from client-centred, existential, and solution-focused traditions. In practice she listens for what matters most to each person and follows their lead rather than imposing a set plan. That means practical conversations about everyday problems alongside space to think about meaning, choices and next steps.
Her way of working is straightforward. She asks about the difficulties people bring, what has been tried so far, and what a better next step would look like. Sessions can include reflection, problem-solving and exploring personal values and commitments.
Charlotte notes common themes she sees, such as anxiety around work, changes in family life, and coping after loss or stressful events. She also supports people dealing with ongoing health challenges, caregiving strain, body image worries and attachment concerns.
People new to counselling are encouraged to move at a comfortable pace. To begin, clients complete a short matching questionnaire and then schedule a first session. Fees vary with location and are collected through a cancellable subscription model.
How sessions work
How her approaches shape online counselling
Client-Centred Therapy focuses on listening and responding to what the person says. The counsellor follows the client's lead, offers reflection and helps clarify what matters most. This approach can help with low self-esteem, stress and relationship concerns.Existential Therapy looks at meaning, choice and responsibility in life. It invites discussion about values, life transitions and how people make sense of difficult feelings. This can be useful for those coping with grief, career change or big life decisions.
Solution-Focused Therapy concentrates on practical steps and small changes. It helps identify resources, set achievable goals and build on what already works. This is often used when people want quick, goal-oriented sessions about specific problems.
Finding the right mix of approaches is part of the work. The counsellor will collaborate with the client to decide which methods fit their needs, goals and preferences. That choice is reviewed as sessions progress to ensure it remains helpful.
Confirm the exact session formats before booking because the biography does not list them. Online counselling can make it easier to fit sessions into a busy life, for example by avoiding travel or fitting a check-in between other responsibilities. It can also allow for different styles of meeting such as shorter focused check-ins or longer reflective sessions, depending on what the counsellor and client agree works best.
Areas of focus
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
3+ years
Listed in
United Kingdom
Languages
English
Questions
Frequently asked questions
Can she help with conflict in family relationships?
She addresses family concerns and communication problems in sessions with individuals. Conversations look at patterns, boundaries and practical ways to reduce tension.
What style of therapy does she use?
Her work draws from client-centred, existential and solution-focused approaches. That means listening to what matters, exploring values and finding practical steps forward.
How much experience does she have?
She has three years' experience as a counsellor. During that time she has supported people with anxiety, depression, grief and life changes.
Is she registered with a professional body in the UK?
Yes. She is a member of the British Association for Counselling and Psychotherapy (BACP) and works from the United Kingdom.
Does she offer sessions in other languages?
Sessions are offered in English. International clients are not currently accepted.
What session formats are available?
Please confirm current session options before booking. The biography does not specify which formats are used.
How are fees handled?
Fees vary with location and sessions use a subscription that can be cancelled at any time. Specific rates are provided when booking.
How do I begin if I want to try counselling?
Select the See online therapy options button, complete a short matching questionnaire, and schedule a first session. That starts the process of arranging meetings.
Details come from information the counsellor supplied to BetterHelp. A registration can be checked with the body that issued it.
Online talk therapy is not emergency care. If anyone is in danger, use the crisis numbers.