Counsellor profile
Claire Austen, NCPS
Counsellor - Relationships and Parenting
Continue with ClaireAbout
- Person-centred approach
- CBT strategies
- Grief support
About Claire
Claire Austen is a counsellor registered with NCPS and has five years of practice experience in the United Kingdom. She works with people facing depression, anxiety, relationship difficulties, grief and parenting stress, among other concerns. Claire also supports those coping with life changes, addictions, anger and self-esteem struggles.
Claire prefers a person-centred way of working. She believes people often know what they need once obstacles are noticed. Sessions focus on listening carefully and helping clients name what gets in the way of next steps. She also draws on cognitive behavioural techniques to offer practical strategies for day-to-day coping.
Her approach mixes longer-term reflection with short-term skills when useful. That can include looking at patterns from earlier relationships and testing simpler ideas to reduce anxiety or low mood. Conversations tend to be direct and steady, aimed at helping someone clarify choices at home and in relationships.
Claire has worked with adults from varied backgrounds over five years, supporting issues such as attachment concerns, family of origin problems, communication difficulties, caregiving stress and body image. She helps people process grief, separation and the pressure of parenting responsibilities.
Sessions are conducted in English and Claire accepts clients from outside the UK. Prospective clients follow an initial matching process before booking a first meeting. This helps identify priorities and pick a practical way forward for early sessions.
How sessions work
Therapeutic approaches and how online work fits
Claire blends person-centred work with cognitive behavioural ideas. Person-centred counselling means the therapist listens without leading, helping clients find their own solutions and name what matters. This approach is often used for relationship issues, parenting stress and grief where understanding feelings helps decide next steps.Cognitive behavioural therapy, or CBT, offers hands-on techniques to shift unhelpful thoughts and habits. These techniques are practical for anxiety, low mood and everyday coping tasks, giving actions to try between sessions.
Finding the right approach is part of the process. Claire will discuss what feels most useful and will work together with each client to choose methods that match their needs, goals and preferences. That collaboration may mean a period of reflection, or a focus on skills and tasks, depending on what the client wants to achieve.
Session formats are not specified in the biography, so confirm current options before booking. Online work can make it easier to fit sessions into a busy week, reduce travel time and allow check-ins during short breaks. It can also make it simpler to continue therapy when life events or relocation occur. Registered or accredited professionals can use a mix of reflective and skills-based work to adapt sessions to each person's everyday life.
Areas of focus
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
5+ years
Listed in
United Kingdom
Languages
English
Questions
Frequently asked questions
What concerns does she address?
She works with stress, anxiety, depression, grief, relationship strain, parenting pressures and related issues such as attachment and communication problems.
What is her way of working in sessions?
Her main style is person-centred counselling, with practical cognitive behavioural techniques added when helpful.
How much experience does she have?
Claire has five years of professional practice working with adults on mood, relationship and life-change issues.
What credential does she hold and where is she based?
She is registered with NCPS and works from the United Kingdom.
Does she offer sessions in other languages?
Sessions are offered in English.
Can international clients work with her?
She accepts international clients; confirm any logistical details before booking.
How are sessions arranged and what do they cost?
Cost varies by location and sessions use a subscription model that can be cancelled at any time; pricing details are provided during the matching process.
How do I begin if I want to book?
Select the See online therapy options button, complete a short matching questionnaire, and schedule your first session.
Details come from information the counsellor supplied to BetterHelp. A registration can be checked with the body that issued it.
Online talk therapy is not emergency care. If anyone is in danger, use the crisis numbers.