Counsellor profile
Florbela Santos, BACP
Counsellor - Family and relationship concerns
Continue with FlorbelaAbout
- Client-centred work
- Mindfulness practice
- Somatic awareness
About Florbela
Florbela Santos is a counsellor registered with the British Association for Counselling and Psychotherapy (BACP) and has 13 years of professional experience. She works with adults on stress, anxiety, relationship problems, family conflict, trauma and abuse, depression and addiction. She also supports people facing parenting strain, grief, intimacy issues, eating and sleeping difficulties, anger and low self-esteem.
Her approach draws on a mix of client-centred listening, psychodynamic thinking and mindfulness practices. Sessions usually begin with practical concerns and a clear sense of what someone hopes to change. Florbela uses conversational work to help people understand patterns from their past and how those patterns show up at home now.
She also brings somatic awareness into sessions when physical reactions are part of the problem. That can mean noticing body sensations, breathing and simple grounding steps to reduce overwhelm during or between meetings. Her work addresses issues such as attachment, abandonment, codependency and family of origin themes.
Florbela has worked with people affected by drug and alcohol addiction, eating and food-related issues, fertility concerns and financial stress. She has experience supporting people who are hearing impaired and those coping with compassion fatigue or self-harm thoughts. English is the language used in sessions and she accepts international clients.
To start, readers are asked to use the online matching tool, complete a short questionnaire and schedule an initial session. The service uses a subscription model that can be cancelled at any time, with fees that vary by location.
How sessions work
Therapeutic approaches used in online sessions
Florbela draws on client-centred therapy, psychodynamic ideas and mindfulness practices to structure her online work. Client-centred therapy focuses on active listening and collaboration, helping people to speak about what matters most and set their own goals. Psychodynamic ideas look at patterns from earlier relationships and family life that still shape feelings and behaviour today. Mindfulness therapy teaches simple attention and breathing techniques to reduce anxiety and improve emotional regulation.Choosing which approach to use is part of the work. The therapist will discuss needs, goals and preferences and together they will decide what to try first. It is common to combine elements from more than one approach as sessions progress, keeping the process practical and responsive to immediate concerns.
The biography did not list specific session formats, so please confirm the available options before booking. Many people find that online sessions make it easier to fit therapy into a busy week, avoid travel time and check in between other responsibilities. Others prefer shorter check-ins or sessions that do not require video for low-bandwidth situations. Registered or accredited professionals can adapt the style and pacing of sessions to suit everyday life while focusing on family and relationship stresses.
Areas of focus
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
13+ years
Listed in
United Kingdom
Languages
English
Questions
Frequently asked questions
What kinds of family issues does she help with?
She helps people deal with family conflict, family of origin issues and parenting strain. Relationship problems and intimacy-related concerns are also listed areas of focus.
How does she work with stress and anxiety?
Her style uses client-centred listening combined with mindfulness techniques to manage symptoms. She also offers grounding and body-based strategies when physical reactions are present.
What is her professional background?
She has 13 years of professional experience working with adults on mental health and relationship matters. That experience includes supporting people with trauma, addiction and grief.
What credential does she hold and where is she based?
She is registered with the British Association for Counselling and Psychotherapy (BACP) and practises from the United Kingdom.
Can I have sessions in English or from outside the UK?
Sessions are offered in English and international clients are accepted. You should confirm any time zone or scheduling details when booking.
Which session formats are available?
The original biography did not specify session formats. Please confirm the current session options before booking.
How does payment and cost work?
Fees vary with location and the service uses a subscription model that can be cancelled at any time. Exact pricing is provided during the sign-up process.
What are the first steps to begin working together?
Use the See online therapy options button, complete a short matching questionnaire and then schedule your first session. That process starts the initial intake and booking.
Details come from information the counsellor supplied to BetterHelp. A registration can be checked with the body that issued it.
Online talk therapy is not emergency care. If anyone is in danger, use the crisis numbers.