Therapist profile
Shannon Madden, LPC
Licensed counselor - family and parenting concerns
Continue with ShannonAbout
- CBT worksheets
- Emotion-focused work
- Mindfulness tools
About Shannon
Shannon Madden is an LPC (Licensed Professional Counselor) in Arizona with 26 years of experience. She works with adults on stress, anxiety, grief, self-esteem, career concerns, depression, family issues, trauma and abuse, sleep problems, anger, bipolar concerns, and coping with life changes. She also addresses compassion fatigue and related struggles.
Shannon trained at the University of Phoenix, earning a Master of Counseling in 2002 and a Master of Arts in Organizational Management in 2001. She also holds a Bachelor of Science from Northern Arizona University. Her work history includes roles in crisis counseling in emergency settings and positions supporting first responders and military personnel.
In sessions she starts by identifying the thoughts and beliefs that feed difficult emotions and behaviors. She often uses worksheets to map those patterns and introduces basic neurobiology to explain how the brain changes with practice. Early meetings may include light humor to ease tension and normalize reactions.
Her methods draw on client-centered ideas, cognitive behavioral strategies, emotionally-focused work, mindfulness, and motivational interviewing. That means conversations can move between identifying unhelpful thinking, practicing present-moment awareness, and focusing on emotions that drive behavior. Sessions are practical and aimed at skills you can use between meetings.
Shannon has significant experience with crisis work, PTSD-related care, and supporting people through life transitions like retirement or career change. She completes continuing education to maintain her LPC and has additional training in trauma-related topics and neuropsychology. She offers services in English and does not accept international clients.
How sessions work
How her approaches translate to online work
Shannon commonly uses Cognitive Behavioral Therapy and Emotionally-Focused Therapy in her work. CBT involves identifying thoughts and beliefs that lead to upsetting feelings and behaviors, then practicing small changes and worksheets to shift those patterns. EFT focuses on recognizing and naming emotions and how they shape interactions, which can help when dealing with strong reactions tied to family situations.She also uses client-centered techniques to listen and reflect, and draws on mindfulness practices to help calm attention in the moment. Finding the right mix of methods is part of the process. She will discuss goals and preferences with each person and make collaborative decisions about which approaches to emphasize over time.
If you are considering online sessions, confirm the current session formats before booking since they are not listed here. Online work can make it easier to fit counseling into a busy day, allow shorter check-ins when schedules are tight, and remove travel time. Therapists and licensed professionals plan sessions so tools like worksheets, emotion-labeling, and mindfulness exercises can be practiced between meetings and applied in day-to-day life.
Areas of focus
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
26+ years
Listed in
Arizona
Languages
English
Questions
Frequently asked questions
What kinds of problems does she address?
She works with adults on stress, anxiety, grief, depression, self-esteem, career issues, family concerns, trauma and related topics listed in her profile.
How would she approach conflict at home?
She uses emotion-focused and client-centered techniques to help people name feelings and practice clearer communication at home.
What is her professional background?
She has 26 years in mental health, including crisis counseling in emergency settings and roles supporting first responders and military personnel.
What are her credentials and where does she practice?
She is an LPC, licensed in Arizona, and practices with a background in crisis and trauma work within the state.
Which languages are available for sessions?
Sessions are offered in English only.
Can people outside the United States work with her?
She does not accept international clients at this time.
How are costs handled?
Cost varies by location and sessions use a subscription that can be canceled at any time.
What do I need to do to begin?
Select the See online therapy options button, complete a short matching questionnaire, and schedule a first session.
Details come from information the therapist supplied to BetterHelp. A license can be checked with the state board.
Online talk therapy is not emergency care. If anyone is in danger, use the crisis numbers.