Counsellor profile
Susan Pollard, NCPS
Registered counsellor - Family and relationship concerns
Continue with SusanAbout
- Client-centred approach
- Mindfulness techniques
- Belief work
About Susan
Susan Pollard is a registered therapeutic counsellor (NCPS) in the United Kingdom with seven years' experience. She works with people facing stress, anxiety, relationship and family difficulties, low self-esteem, life changes, addictions, trauma, grief and mood concerns. Sessions address practical problems as well as emotional responses that make daily life heavier.
Susan uses a client-centred way of working. She treats the person in front of her as the expert on their life and builds a partnership to talk things through. Conversations focus on what is happening now, while recognising how past events can affect current reactions.
Her approach looks at beliefs that shape behaviour. This includes examining self-beliefs and whether they still fit present circumstances. She pays attention to how social and cultural pressures connect to the issues people bring.
Susan also draws on mindfulness techniques to help with stress, anxiety and intense emotion. These practices are used to develop simple ways to notice thoughts and sensations without getting overwhelmed.
Sessions aim to support clear decision-making and practical next steps. People who come along often want immediate tools to cope, as well as space to reflect on longer term patterns. To start, the service asks people to complete a short matching questionnaire and then schedule a first session.
How sessions work
How her approaches work in online sessions
Susan uses client-centred counselling to build a partnership with the person attending. This approach focuses on listening, reflecting and following what the person brings. It is useful for people who want to talk through decisions, relationship stress or family-related concerns.She also incorporates mindfulness therapy. That means simple attention and breathing practices to help manage anxiety, intense emotion and recurring thoughts. These techniques are taught and practised during sessions so people can use them between meetings.
Choosing the right approach is part of the work together. Susan will discuss goals, preferences and what feels helpful, and then adapt the way she works to fit those needs. The process is collaborative rather than prescriptive.
The biography does not list specific session formats, so please confirm current options before booking. Online sessions can make it easier to fit counselling into a busy day, reduce travel time and allow shorter check-ins when needed. Registered or accredited professionals often find that a steady online routine helps people practise new skills between sessions.
Areas of focus
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
7+ years
Listed in
United Kingdom
Languages
English
Questions
Frequently asked questions
Which issues does she help with at home?
Susan works with stress, anxiety, relationship and family difficulties, self-esteem, life changes, addictions, trauma, grief and mood concerns.
What style of therapy does she use?
She practises client-centred counselling and uses mindfulness therapy techniques to help people manage strong feelings and become more aware of thought patterns.
How much experience does she have?
She has seven years' experience working in counselling since beginning training in 2014.
What are her credentials and where is she based?
Susan is registered with NCPS and practices in the United Kingdom.
Can I have sessions in another language or from another country?
Sessions are offered in English and international clients are not accepted at this time.
What session formats are used?
Please confirm current session options before booking, as formats are not specified in the biography.
How are fees handled?
Cost varies with location and sessions use a subscription model that can be cancelled at any time.
How do I begin the process?
Select the "See online therapy options" button, complete the short matching questionnaire, and then schedule a first session.
Details come from information the counsellor supplied to BetterHelp. A registration can be checked with the body that issued it.
Online talk therapy is not emergency care. If anyone is in danger, use the crisis numbers.